![]() We figured it all out and then took it out into the field to get started. This time, we immediately noted that the defect had been corrected and the battery linked just as it should. We received the new drone within days and my son was very anxious to get started. Who wouldn't take them up on that offer? I couldn't believe how wonderful that would be for our little guy. Once USA Toyz read our review, they immediately sent us an email with an apology and request to send us a new drone at no charge. It is packed up and ready to be returned tomorrow. This was a gift that he was very anxious to receive and we wanted to fly it tonight. ![]() We had three different adults check it out (one of whom puts items like this together as part of his job) and decided that it is a manufacture's flaw. The connector was trapped beneath the cross piece. We charged the battery as indicated and when we went to attach it to the drone, it was impossible. ORIGINAL PRODUCT REVIEW: READ THROUGH THE EDIT!!! ![]() However, it was remedied with the most expeditious and kind company and I couldn't recommend them to you any more highly! ![]() The first part of the review is the negative review due to a manufacturer defect. Please read the entire review so you can see how the company assisted us and went above and beyond what was expected. Great Beginner Drone but Propellers break and can’t get more: Update It’s a great drone and since my kid likes it so much I might just end up buying another if I am not able to find the propellers on their own just to replace it. Was hoping the company might see this review and clue me in on how to get more.Īll in all even if I am not able to find the propellers I would actually buy this product again. I have been trying to find the propellers just to buy a bunch but haven’t seen them. It comes with 4 (2) As and (2) Bs if you don’t have a spare A or B and try to other one the orientation is off and it won’t fly correctly. Unfortunately he broke two of the B propellers. It has spares but since there isn’t any protection for them and he is young and flies it in the house sometimes it hits a wall the wrong way or drops down and they can break. He likes it so much that he flew it a lot and busted some of the propellers. My 10 year old got it for Christmas and absolutely loves it. Easy to learn to operate, small enough to fly in the house and it does some really cool tricks. I have to say this first off, it’s a great drone for beginners. A recommendation to the company maybe just add a few more replacement propeller sets with the drone, other than that thank you so much. If your considering this drone go ahead and pick one up they are great for beginners and the company stands behind them. I can’t say enough great things about them. Companies that get it that parents buy these things for their kids and that they can take some damage but are right there to make it right. This company replaced the damage drone anyway with a replacement and were incredibly nice about it making it a great experience. I first wrote this review a while ago and the company reached out to me directly to address the issue, and I looked into replacing just the blades at first but the cost of a few sets I actually ended up purchasing another drone at the time. However the company that sells these drones 100% stands behind their products and goes above and beyond to make it right. I need to add this to my review the drone itself does have some issue that the blades are exposed and I will leave that in.
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